Terms & Conditions

Last updated: June 2026.

These terms govern your use of the VNR Medical Service website and our services. By using this website or submitting an enquiry, you agree to these terms.

Nature of our service

VNR Medical Service is a medical-travel and patient-coordination facilitator. We are not a hospital, clinic, or provider of medical advice or treatment. All medical diagnosis, advice and treatment are provided by the independent, licensed clinicians at DDMM Heart Institute.

No medical advice

Content on this website is general information only and must not be relied upon as medical advice. Always consult a qualified clinician about your specific condition.

Costs and estimates

Any prices shown are indicative estimates, not quotations or guarantees. Final costs depend on your diagnosis, reports, hospital stay, implants and clinical review, and are confirmed by DDMM Heart Institute.

Limitation of liability

To the extent permitted by law, VNR is not liable for clinical outcomes, which are the responsibility of the treating hospital and clinicians. We coordinate logistics in good faith but do not guarantee specific medical results.

Governing law

These terms are governed by the laws of Malaysia.

Contact

Questions about these terms: info@vnrmedicservice.com.